We are excited to share the recent completion of a trainging on an innovative methodology for analyzing and managing all feedback and complaints received from our customers.
Our commitment to customer centricity has always been a core value, and with this new methodology, we aim to further strengthen our ability to listen, understand, and address every customer need, constantly improving their experience.
Every feedback is an opportunity to grow and to provide a service that increasingly meets the expectations of those who trust us. We are ready to put our learnings into practice and continue our journey toward excellence, together with our customers.
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